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Warranty & Parts Index

Use this page to jump straight to your brand’s warranty details and parts resources. It’s organized using our Customer-Journey Playbook so you can find what you need when you need it.

Before You Order

Pick your brand

Info

If your brand shows multiple warranty types (e.g., In-Home, Commercial), choose the one that matches how you’ll use the product.

Brand Warranty Parts
1Love Health View Warranty View Parts
Barbell Standard View Warranty View Parts
Best Fitness Equipment 3-Year In-Home · 5-Year In-Home · 15-Year In-Home View Parts
Body-Solid Lifetime In-Home · Commercial View Parts
Body-Solid Tools 2-Year In-Home · Commercial View Parts
Coldture Standard View Parts
Dreampod Float Pods & Ice Baths View Parts
Dundalk Leisurecraft 5-Year Residential View Parts
Dynamic 5-Year Indoor Saunas View Parts
Dynamic Cold Therapy 1-Year Standard View Parts
Endurance by Body-Solid 5-Year In-Home · Lifetime In-Home · Commercial View Parts
Freebeat Bike View Parts
Garmin Consumer Limited View Parts
Golden Designs 5-Year Indoor Saunas View Parts
Jawku 1-Year Standard View Parts
Maxxus 5-Year Indoor Saunas View Parts
Medical Breakthrough Standard View Parts
Medical Saunas View Warranty View Parts
Muscle D Fitness Commercial Cardio · Light Commercial Cardio · Selectorized · Plate Loaded · Muscle D Equipment View Parts
Power Plate Sales & Warranty Terms (US) View Parts
Powerline by Body-Solid 10-Year In-Home View Parts
Pro ClubLine Full Commercial View Parts
PRx Performance View Warranty View Parts
Rage Fitness View Warranty View Parts
STEPR View Warranty View Parts
Tonal View Warranty View Parts
Tru Grit Fitness Standard View Parts
TRX View Warranty View Parts
VersaClimber Home View Parts
XMARK View Warranty View Parts

Don’t see your exact model in the parts list? Start with the brand’s general parts page above, then contact support with your model number and serial number for faster assistance.

After You Order

  • Tracking & lead times — We’ll email tracking when it’s ready. Transit is typically 1–7 business days after shipment for most items. See details in our Shipping Policy.
  • Freight (LTL) orders — Larger items ship curbside. The carrier will call to schedule delivery and a signature is required.

Delivery Day

  • Be present for LTL deliveries and sign the Bill of Lading (BOL). If you see damage, write “DAMAGED, PLEASE REVIEW” before signing and take photos/videos.
  • Curbside means curbside — drivers don’t bring items inside, assemble, or remove packaging. Plan for moving heavy boxes.

After Delivery

  • Inspect within 2–3 business days: open boxes, verify all parts, and report any missing/damaged components promptly so we can send replacements.
  • Damages or defects: send photos/videos and your order number to help@myfitnessoutlet.com — we’ll coordinate replacement parts with the manufacturer.
  • Need to return? You have 30 days from delivery for eligible items; returns must be unused, unassembled, and in original packaging. Customers are responsible for return shipping. See our Refund Policy.
  • Refused deliveries (non-damage): you’re responsible for shipping costs to/from your location; refunds process after the product is received back.

Need help?

If you’re unsure which warranty applies or can’t find a part, contact us at help@myfitnessoutlet.com with your brand, model, and serial number. We’re happy to help.